News and FAQ

Most jewellery is stamped somewhere on its surface. On rings it is typically on the inside of the shank, but, can also be under the head or sometim...

Many people have heard the term “costume jewellery” and are unsure of its meaning. Costume jewellery is typically made from base metals and glass o...

White gold rings may sometimes start to appear yellow or have a yellow tinge. The reason for this is that pure gold (24K) is yellow. There is no su...

Many people have received jewellery from family members who no longer want or need it. Not knowing if the jewellery has any value is a common conce...

Sometimes jewellery cannot be fixed for a variety of reasons. However, most gold, silver and platinum jewellery can be repaired with the right equi...

Why don’t we solder the ring that connects your clasp to your chain? Most of you have heard of “The weak link in the chain”.  Typically, there is a...

Many people ask if they can have their old gold melted down to make something new. This will work, however, to do this properly; the gold must be r...

From our Service Department Okay, so I swear that gold shrinks over time.  Really!  After some years, it seems that often rings don’t fit anymore. ...

Clarity All diamonds contain minute inclusions or blemishes determining their clarity. Most inclusions cannot be seen by the untrained naked eye...